Refund policy

We strive to ensure customer satisfaction with every order.

Please inspect your order upon delivery. If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order.

To request assistance, please provide:

• Your order number

• Photos of the item received

• A description of the issue

Refunds or replacements will be reviewed on a case-by-case basis.

Items that have been used, damaged after delivery, or altered by the customer may not be eligible for a refund or replacement.

Out-of-Stock & Partial Order Fulfillment

While we make every effort to maintain accurate inventory information, an item or quantity may occasionally become unavailable after an order has been placed.

If one or more items in your order are unavailable, we may reduce the quantity of the affected item(s) to the quantity currently available and proceed with shipping the remaining items in your order.

You will only be charged for the items and quantities that are actually fulfilled. Any amount paid for unavailable items will be refunded. For Cash on Delivery orders, the amount due upon delivery will be adjusted to reflect only the items actually fulfilled.

We will not substitute an unavailable item with a different product without your approval.

If an order cannot be fulfilled in a reasonable manner due to stock availability, we may contact you to discuss the available options, including partial fulfillment, replacement, or cancellation of the affected item(s).

For assistance, please contact us through the WhatsApp button on our website.