Shipping policy
We currently deliver across the United Arab Emirates.
Processing Time
Orders are typically processed within 24 hours after confirmation.
Delivery Time
Delivery usually takes 1–2 business days, depending on your location.
Shipping Cost
Free delivery is available across the UAE unless otherwise stated.
Order Tracking
Customers will be notified once their order has been dispatched.
Product Availability & Partial Orders
While we make every effort to maintain accurate inventory information, an item or quantity may occasionally become unavailable after an order has been placed.
In such cases, we may adjust the order to the quantity currently available and ship the remaining items. Customers will only be charged for the items actually fulfilled. For Cash on Delivery orders, the amount due upon delivery will be adjusted accordingly.
We will not substitute unavailable items with different products without the customer's approval.
Delays
Delivery times may be affected by public holidays, weather conditions, or other circumstances beyond our control.
For any shipping-related questions, please contact us using the WhatsApp button on the website.